Last updated: 2025-10-01
Data Protection
1. Controller and Contact
Flux Light Academy, reachable at hello@flux-light.digital, is the data controller for personal data described here. Postal address: 415-1110, Konan Shinagawaintashiteic-to (9th floor), Minato-ku, Tokyo, Japan.
2. Categories of Data
We may process identity and contact data (name, email, phone), account credentials, billing references (processed by payment partners), learning activity (assignments, forum posts), technical data (IP address, device type, logs), and communication records with support.
3. Purposes and Legal Bases
We process data to deliver courses, provide support, improve services (analytics where consented), comply with law, and secure our systems. Legal bases include contract necessity, legitimate interests (service improvement and security), and consent where required (e.g., non-essential cookies).
4. Retention
We retain account and learning records for the duration of your relationship plus periods required for legal, tax, or dispute resolution needs. Marketing data is retained until you withdraw consent or object, subject to overrides.
5. Sharing and Processors
We use infrastructure, email, analytics, and payment processors bound by contracts requiring appropriate safeguards. We do not sell personal data.
6. International Transfers
Where data leaves Japan, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions when applicable.
7. Security
We implement administrative, technical, and organizational measures including access controls and monitoring. No system is perfectly secure; report suspected issues promptly.
8. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may lodge a complaint with a supervisory authority where permitted.
9. Children
Our services are not directed to children under 16. If you believe we collected a child's data, contact us for deletion.
10. Changes
We may update this notice; substantive changes will be highlighted here with an updated date.
Questions: hello@flux-light.digital · Flux Light Academy, 415-1110, Konan Shinagawaintashiteic-to (9th floor), Minato-ku, Tokyo, Japan